24/7
Complex Care
How We Can Help
If you or someone in your family needs support and care at home, Drake Medox can help. For over 50 years, Drake Medox has been supporting individuals to live safely and independently in their home with our team of qualified nursing and disability support professionals.
We are specialists in high and complex support in the following areas:
6 Steps to a Level of Care Designed Just for You
The individual is always at the centre of planning, and we seek input throughout the entire planning process. Ultimately, it’s about developing a person-centred plan aligned with an individual’s own unique goals, life aspirations and interests.
Meet a Medox Consultant
Our local Medox representative will arrange a time to meet with you and discuss your specific needs and goals.
Getting
Educated
Learning more about you and your unique situation is very important to us. Your social and clinical needs are most important to us.
Specific
Recruitment
We will start recruiting people in line with your expectations. We recruit on skills and also behaviours to ensure you have the right fit.
Meet &
Greets
You will get to meet your staff at a time and place convenient to you. This is your opportunity to assess the suitability of your new team who you will ultimately choose.
Training &
Induction
We develop a comprehensive onboarding & induction program specific to you and also engage with the allied health professionals already involved in your program.
Care Plan
Development
& Rollout
Our clinical consultant will update and develop your care plan and your services will commence. We will measure our service level on a regular basis.
Looking for 24/7 Homecare Services?
CLICK HEREWhy Choose Drake Medox?
Trusted name
Person-centred
24x7 support
Tailored plan
Local service
Dedicated consultant
Who Do We Work With?
Drake Medox is a registered service provider for the NDIS. We offer a wealth of knowledge and experience, and can help you action your NDIS plan. Your goals are our goals, and we’ll work closely with you to ensure you achieve them. We work with a large number of independent clients, as well as being a registered provider for the following schemes:
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Choosing a Homecare Provider: An Essential Guide & Checklist
We have created an essential guide and checklist around the important considerations to make when choosing a homecare provider, which you can download for FREE!
Download guide & Checklist here
What Do Our Clients Say?
“I would like to thank you for the very high standard of support that continues to be and has been provided to my daughter over the past four years.
My daughter is 22 years old, her disabilities (including Global Learning Delay and severe Verbal Dyspraxia) affect her ability to communicate. Drake Medox's provision of support workers for community access on a weekly basis has helped to improve her quality of life and continued growth beyond the home environment.
Stability and flexibility of staff in relation to her care have fulfilled an important role and contributed positively to the whole family. We feel very lucky to know our loved one is in trusted care.”
- Jodi (client’s mother)
"I currently use Drake Medox for personal care support. They’ve been very helpful! It’s also extremely easy to get in touch with the organisation. No improvements come to mind. I would absolutely recommend them!"
- Client
“It's always a consistent service with productive staff. Since January 2016, it's been a good journey and service with them!” - Client
“They send carers to support my family member. I think they are good people. They take my family member out, and to the gym after their accident. They are good when I call and need to change anything, they're helpful. So far everything that I ask they do.” - Client - Fervent
“I have 24/7 support workers and they're all great. I'm there to get more independence and doing lots of cooking and cleaning. They're really good. All the staff are very friendly and helpful. The routine is good, I get to know who is coming in next.” - Client - Barney
“I have worked with Drake Medox Canberra as a disability support worker for roughly over 6 months now. Working at Drake is a relaxed environment and you are supported by the management 24/7 if you need help, have any questions or queries. The management/staff are approachable and very supportive. They have flexible working hours which works out great for me as a mum who has to juggle both work and family! They also try and match me with clients that they know I will get on well with. The weekly pay is a bonus. I would highly recommend working for Drake Medox!”
- Client – Chiedza Chogah
“If I could give them 20 stars I would! They go above and beyond the call of duty where others have failed. They give me the will to live and have made it possible for me to keep living at home knowing that they’re there to support me every day!” - Client – Beverly Pound
Like to Find Out More?
Whether you are looking for disability and homecare support services or skilled healthcare or allied health staff, Drake Medox is a great choice. Contact our experienced team today to learn more about our services.